Asset & Facilities Management

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Asset & Facilities Management

Property Services Supervision, Repairs and Maintenance

  • Carry out regular inspections of the Common Areas and common facilities and Owners Association Assets to:
  • Supervise and monitor the performance of contracted services providers;
  • Ensure that no unauthorised use is occurring and, so far as is possible, ensure

    • Compliance with the proper standards for use;

  • Be aware of general conditions of the Common Areas and common facilitiesand Owners Association Assets;
  • Arrange for appropriately qualified contractors to undertake unscheduled repairs to and routine maintenance of the Owners Association common areas and common facilities and/or specified areas and common facilitiesas when required;
  • Through proper supervision of the Facilities Services agreement betweenthe OA and service providers, cause the Common Areas and common Facilities to bemanaged, maintained and repaired so as to ensure that they are kept in good order and repair;
  • Report promptly to the Owners Association Board on all things requiring repair or creating a hazard or danger and take remedial action where practicable;
  • Obtain quotations for repair, maintenance and replacement of common areas and common facilities or specified personal areas and common facilities vested in theOwner’s Association;
  • When required, liaise with suppliers about work to be carried out on Common Areas and common facilities or when works carried out on privateareas and commonfacilities will impact upon the Common Areas and common facilities;
  • Advise the Owners Association Board in relation to any correspondence, reports, enquiries and complaints received relating to the Common Areas and the Owners Association assets and their management;
  • During the first year after completion; indentify and defect of building construction as they may relate to the common areas and common facilities of the building;

    • Record and report the same to the contractor and copy to relevant parties by the HOA specified; also ensure the construction contractor completes its Defects Liability Period obligations.


    Facilities and Building Management Contract Supervision

  • Review existing supply agreements and where necessary assist the client in awarding and additional supply agreements subject to ratification by the Interim Owners Association at the Annual General Assembly
  • Manage day to day operation on site
  • Maintain a schedule of contracts detailing the Key Performance Indicators, due dates for service delivery, scheduled service calls and dates of attendance, and makethe schedule available to a Board representative on request;
  • Arrange for the proper procurement of Facilities Management, Maintenance and Servicecontracts as required by the Owners Association and ensure that such contracts are carried out in accordance with their terms;
  • Provide advice and guidance to the Board on the provision of FM services to theOwners Association and implementing short and long term plans to manageand sustain common areas and common facilities;
  • Keep itself fully appraised of the layout, construction, location, character, plan and operation of any lighting, irrigation, drainage, sewerage, power, communication, security and other systems and equipment installed on the Common Areas and common facilities, inform the Owners Association Board generally about their condition from time to time and recommend to the Owners Association any changes or modifications the Manager considers should be made;
  • Assist the Board in preparing FM tender documents and reviewing of proposed contracts
  • Point of contact for all occupants in regards to services, operation and maintenance of the building.